We live in a world of complex IT environments and there’s no magic answer to the complexity problem of in IT. It grows every day as business complexity advances. IT complexity is part of the game while it is often a necessary price to pay to provide sophisticated solutions and high quality user experiences.
It is also something that can be avoided or minimized using a variety of tactics, including consolidating and modernizing applications, using better automation and integration tools, adopting converged infrastructures, and outsourcing the complexity to a third-party provider.
The best companies know that technology alone does not drive world-class performance. To get the most business value from an Oracle or other enterprise solutions, your technology deployment should be conducted in conjunction with a rigorous program of process assessment and improvement. To ensure optimal results, it's imperative that your processes meet best practice standards before completing your Oracle implementation.
Otherwise, your organization will be automating inefficient processes that leave you well short of theperformance optimization and cost optimization that you're looking for when you undertake an Oracle implementation.
ARICSCOOPER close partnership with Oracle helps us deliver best-in-class services throughout the stack and across application platforms. Our Oracle practice delivers ERP lifecycle services leveraging our diverse business experience backed by technology expertise and deep industry knowledge. This enables us to partner with our customers to deliver solutions-driven and measurable outcome-based business value that helps achieve targeted business objectives and deliver on strategic IT initiatives.
- 24x7 Functional, Technical, Security & Monitoring SLA-based Support
- Technical Support and Enhancements
- Change requests development, testing and production ownership
- Rolling out core solution to multiple locations
- Onsite / Offshore Consulting Services
- Development of Test Scripts
- Unit Testing, Validation Testing, Integration Testing, UAT Testing, Stress Testing
- Onsite / Offshore Professional Services for Testing
- Quality Testing for Implementation, Upgrades, Hot Pack Applications
- End-user Training
SmartPrise Business Power Suite for Oracle EBS includes the add-on solutions that provides additional functionalities and features and has seamless integration with Oracle EBS products that delivers CRM, ERP and BI solutions.
ARICSCOOPER's Customer History in Single View Add-on solution for Oracle EBS CRM facilitates the business managers to access the customer history and the respective sales person details by just single click. This solution enables the business manager to perform faster search on their customers based on different search criteria such as transaction status, transaction type and more. It gives business managers quick access to customer history and also options to view the business transactions held with customers in graphical representation such as charts, pie, bar graphs, line graphs, tables, dashboards and scorecards.
- Key Benefits
- Rapid customer search capability based on different search criterion that allows the business managers to pull out the required information faster
- Provision to have a consolidated view of customer details - such as address, account, contact, transaction status and more - in single page.
- Business managers can view all business transactions with its record count and sales person details in no time without too many navigations
- Provision to view status-based and number-based business transactions.
- Graphical form of representations in preferred formats (table, charts, graphs, scorecards, etc.) for easy interpretations for all or selected customer(s)